Nigeria’s Minister of Communications and Digital Economy, Dr. Isa Ali Ibrahim Pantami has asked all telecommunication companies to quit the automatic activation of the voicemail service on their platforms.
Bengbenronews understands that Pantami said telcos were exploiting the consumers financially by putting them automatically on voicemail service instead of making it optional.
A statement by the Minister’s spokesperson, Mrs. Uwa Suleiman, which quoted Pantami, described the trend as “financial exploitation by Mobile Network Operators”.
According to the Minister, the practice has gained momentum in recent times, hence the order to stop with immediate effect.
“The Voicemail service should be accessed at the discretion of the subscriber and not by default.”